Shipping & Returns

Returns Policy

For defective or incorrect items,we have a 14-day exchange policy upon receipt of order, subject to the following terms and conditions:

    1. Item must be in its original purchase condition, packaging must be unopened, unused, unmarked and not defaced in any manner.
    2. Items purchased as part of a set or a multi-item pack must be returned as a whole set.
    3. This return policy does not apply to items, which have been stated as Non-exchangeable or Non-returnable


Shipping

We ship mainly to Singapore and Malaysia. However, we might be able to ship to virtually any address in the world. Kindly email us at hello@aippo.co with the order and your address with the postal code so that we may get back to you with the quote.  
Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

For your convenience, we provide free door-to-door delivery for orders over SGD$100 and RM$150. For orders below SGD$100 and MYRM$150 we have a flat fee for delivery of $4.90 for Singapore and MYR9.90 for Malaysia

Delivery takes approx. 2-5 working days. The tracking number and tracking link will be sent to you when it is ready to be picked up by the courier.